We also accept trade-ins for remote purchases.
Offer us your instrument and let us know if you would like to sell it directly, or trade it for a new or another used instrument. The quickest and easiest way to get a valuation for your instrument is to send us the details by email.
We will get back to you quickly, within a couple of business days. Read below to see step-by-step how it works.
SEND US AN EMAIL
Send us an email at customerservice@kaksikitaraa.com
Please include the following details in your message:
- Brand and model of the instrument
- Condition description
- Asking price or preferred trade-in value
- The instrument you would like to trade it for (if applicable)
- Photos of the instrument
AFTER MESSAGING US
Once you have sent us your message, we will process it and get in touch with you. You will hear from us within a couple of business days.
ONCE THE DEAL IS CLOSED
You will receive detailed instructions from us on how to ship your instrument. If you prefer to complete the trade-in at our store, that works too!
GOOD TO KNOW
All online store payment methods are also available for remote trade-ins. If you like, you can use the box from your replacement instrument to ship your own instrument to us.
We are here for you! So please, do not hesitate to contact us.