Data Controller and Contact Information
Kaksi Kitaraa Soitinkauppa Oy
Business ID: 3249428-7
Pispalan valtatie 124
33270 Tampere
Finland
customerservice@kaksikitaraa.com
What Data Is Collected About Me?
The following information is stored in the customer register: customer's first name, last name, street address, postal code, city/town, country, email address, phone number, language used during the transaction, and currency used during the transaction. For corporate customers, the company name, business ID, and VAT number are also stored.
In addition, information provided by the customer in connection with an order is stored in the online store's order data, such as the product content of the order, payment method, and delivery method.
What Are Personal Data Used For?
Personal data are used for:
- Managing the customer relationship
- Order delivery, processing, and archiving
- Statistical purposes
- Marketing purposes
The legal basis for processing personal data is a contract, consent, or legitimate interest.
The requirements set by the EU General Data Protection Regulation (GDPR), applied since May 25, 2018, have been taken into account in the processing of personal data.
How Long Will My Personal Data Be Retained?
We retain your personal data for as long as necessary to fulfill the purposes of the register. In addition, some data may be retained longer to the extent necessary to comply with statutory obligations, such as accounting and consumer trade responsibilities.
Disclosure of Data to Third Parties
We disclose personal data to logistics and payment service partners to enable the operation of our online store.
Customer Rights
As a customer, you have the following rights:
- Right of access (Right to inspect)
- Right to rectification
- Right to withdraw consent
- Right to erasure (Right to be forgotten)
For more information, please contact our customer service
customerservice@kaksikitaraa.com
+358 40 967 6202
Updated September 1st, 2026